Selected work / 2021–2026

Project delivery.
A product perspective.

I work through complex problems by understanding the people, the process, and the information behind them. My background in analytics helps me turn that understanding into practical plans and useful tools.

Explore selected work

The portfolio

Selected work

Graduate and certificate projects,
with the problem and my contribution up front.

Showing all 9 projects

Graduate & certificate projects

01

Individual graduate project · Classroom prototype

Aircraft Maintenance AI Assistant

I built a small AI assistant to help users find information across maintenance documents. The project taught me that reliable answers and clear limits matter as much as getting the tool to work.

Product scopeSprint planningTestingAI governance
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02

Graduate team project · Consulting proposal

Business Operations Transformation

Our team proposed a project management office to support a growing business. I focused on how the work would be managed, how progress would be reported, and how risks would reach the right people.

GovernanceRisk managementExecutive reportingDelivery planning
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03

Project Management Certificate team capstone · Project simulation

Gilman Renovation & Build2Lease

Our Project Management Certificate team planned a building renovation alongside a supporting app concept. The work brought together schedules, budgets, risk, change control, and the needs of people using the proposed app.

Integrated planningBudget and scheduleChange controlProduct backlog
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04

Graduate team project · Systems proposal

Airline Disruption Management

Our team proposed a platform to help an airline respond to operational disruptions. I focused on the constraints that would affect implementation, including stakeholders, contracts, timing, and dependencies.

Systems analysisStakeholder assessmentFeasibilityDependencies
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05

Graduate team project · Survey research

Smart Home Privacy Research

Our team studied how people think about privacy and security in smart home devices. I prepared an executive summary that connected the findings to practical recommendations and explained the limits of the research.

Problem framingResearch synthesisRecommendationsExecutive communication
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06

Graduate coursework · Scheduling exercise

Website Resource & Schedule Planning

I examined a website project schedule to see where overlapping tasks exceeded the team’s available hours. The exercise made the tradeoff between staffing capacity and delivery dates visible.

Resource planningSchedule analysisCapacity planningTradeoff communication
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07

Graduate coursework · Governance analysis

Healthcare Data Governance

I compared governance approaches for a nonprofit healthcare scenario. The analysis focused on matching controls to the information being managed, rather than using the same approach for every department.

Data governanceRisk assessmentOperating modelsDecision analysis
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08

Individual graduate coursework · Measurement exercise

Digital Marketing KPI Plan

I developed a set of KPIs for a retail marketing scenario. I considered how to measure campaign results and what sales and customer-service teams would need as demand changed.

KPI selectionMeasurement planningCross-functional planningBusiness analysis
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Independent work

Personal projects

Self-directed work, separate from my coursework and professional roles.

09

Personal project · Ongoing prototype

Building a Marketing Machine

I own the concept, requirements, priorities, and development decisions for a marketing workspace that connects research and creative workflows. This presentation shares a high-level view of the ongoing project.

Product ownershipApplied researchDevelopment planningAI-assisted implementation
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Professional experience

Work beyond the classroom

10+ years across analytics,
product data, and project delivery.

~15 hours/week

Manual reporting eliminated

Boeing · SQL, Tableau, and Excel automation
20 hours/week

Manual work saved

Expedia · Reporting moved from Excel to Tableau
$50K+/month

Average savings

Delta Air Lines · Automated schedule transitions

Time savings refer to separate roles and workflows. Reporting figures are approximate.

Boeing

2023–present

Senior Product Data / Project Management Specialist

I coordinate milestones, dependencies, and commitments across engineering, supply chain, and external stakeholders. I also build reporting tools that make progress and priorities easier to see.

  • Created an Azure Boards solution to help BI specialists manage complex analysis projects.
  • Built an automated SQL, Tableau, and Excel reporting tool that eliminated about 15 hours of manual reporting each week.
  • Led the transfer of data-management responsibilities from engineering teams and onboarded 5 external team members.

Alaska Airlines

2022–2023

Analyst II

I used analytics to support forecasting and operational decisions, and built reporting that helped leadership understand performance and training needs.

  • Built Tableau reports and KPI dashboards for leadership.
  • Developed monitoring tools to support route, procedure, and training decisions.
  • Applied analytics and revenue-management tools to demand forecasting and pricing.

Expedia

2017–2022

Business Intelligence Analyst & Product Analyst

I worked on product roadmaps, business reporting, and processes that supported platform teams and global vendors.

  • Led roadmap development to improve how agents used the platform.
  • Facilitated weekly business-partner meetings using Jira and Agile practices.
  • Developed a global process playbook supporting 7 vendors and SLA reporting for leadership.
  • Saved 20 hours of manual work per week by moving reporting from Excel to Tableau.

Delta Air Lines

2014–2016

Network Planning Analyst & Seattle Performance Analyst

I used revenue and operational data to improve schedule transitions and support leadership decisions.

  • Automated schedule transitions using revenue data, saving an average of $50K+ per month.
  • Helped develop an automated analysis system to support executive decisions.

Professional background

Analytics experience.
Practical management skills.

My professional background spans aerospace, airlines, and travel technology, with work in business intelligence, analytics, product data, and project coordination.

These selected projects show how I apply that experience to planning, stakeholder needs, delivery controls, and product decisions.

Graduate degree
M.S. in Information Management
University of Washington
Graduated 2026
Certificate
Project Management Certificate
University of Washington
Graduated 2022
Tools used in selected work
Langflow, Gemini, Chroma, Excel, and project planning tools